Venue Accessibility

We look forward to welcoming you to the Museum of Cardiff. The following information has been written to provide you with an understanding of what you can expect when you visit.


We are located in the Old Library building on The Hayes in Cardiff City Centre (postcode CF10 1BH). There are two entrances to the museum. The Working Street entrance has either a ramp with a handrail or six steps with a handrail. The Trinity Street entrance has five steps with a handrail.

There is no carpark at the museum, for parking and travel information follow this link to Cardiff Council’s website.

Museum of Cardiff, Welcome, Front of HouseWelcome to Museum of Cardiff


The museum is set over two floors, Ground Floor (GF) and Basement Level (BL).

(GF) Cardiff in Context: This gallery is on the ground floor and has level access with wide routes throughout. This gallery has low light levels and an audio soundtrack playing on repeat.

(GF) Tiled Corridor: The Tiled Corridor is on the ground floor with access via a small step, there is no ramp access. This area has low light levels.

(BL) City Lab and City Showcase: These galleries are on the basement level of the building, with access via a lift or a flight of stairs with a handrail. These galleries are well lit and have level access with wide routes.

(BL) Learning Suite: Basement level with access via a lift or a flight of stairs with a handrail. Lighting levels can be adjusted in this room.

(BL) Accessible Toilet: There is an accessible toilet with baby changing facilities on the basement level, accessed via a lift or a flight of stairs with a handrail.



Audio/Visual Guides: Portable handheld devices are available in English, Welsh, French, Spanish, Arabic and Mandarin Chinese. Portable handheld guides are also available in British Sign Language (BSL) and enhanced audio description.

  • Guide and assistance dogs are welcome in all areas of the museum.
  • Seating is available throughout the museum.
  • Gallery text available in large print format.
  • Portable audio loop available.
  • Main gallery displays available in Braille and Welsh Braille.
  • Magnifying glasses available.
reading area, Library, Museum of CardiffQuiet reading area in City Lab gallery
guide dog, accessibility, museum, gallery, cardiff story museumGuide dog in Cardiff in Context gallery
back to

© Cardiff Story 2024 - Website designed by Cardiff Council Web Team

Cookie policyPrivacy policy